FAQ

Currency

Our website allows you to view prices in US Dollars, Canadian Dollars, or Euros. But the actual financial transaction will take place in US Dollars.

Payments

We accept payments via Visa, Mastercard, Amex, or Paypal. Our payment provider for Visa, Mastercard, or Amex payments is Shopify.

All payments take place on Shopify's or Paypal's secure PCI-DSS compliant payment pages. Bijoux Laudine will never see your credit card details - all payment information is securely hidden and protected by our payment providers.

Shipping & Returns

Please read our Shipping & Returns page. If you don't find what you need there, please contact us at rita@bijouxlaudine.com.

Jewelry Care

With a bit of care, your plated and naturally antiqued jewelry will stay beautiful for a long time.

Many household items such as perfumes, lotions, makeup, or detergents can affect plated or naturally antiqued jewelry. Even water can cause unwanted oxidation. Here are a few tips to help you keep your jewelry looking its best:

  1. Put your jewelry on after you've applied your makeup, lotions, perfumes or hairsprays.
  2. Take your rings and bracelets off while you're bathing, swimming, or doing household work.
  3. Don't swim in your plated or naturally antiqued jewelry.
  4. Carefully put your jewelry away when you're not wearing it.
  5. Clean your jewelry with a soft damp cloth, and maybe a bit of mild soap. And after cleaning, make sure you dry it thoroughly.

Warranty

All jewelry has a one year warranty against damage from normal wear and tear. All you have to pay for is the shipping cost.